Understand charges and payments

Intended outcome

Read rent records correctly without treating an amount due as cash received.

Prerequisites

Under Rent, open Charges & payments and choose a period containing the rent to review.

Steps

1. Treat a charge as what the tenant owes for a lease and due date.
2. Treat a payment as money received and applied to a charge.
3. Read the balance as the charge amount less applied payments.
4. Preview and schedule lease-derived charges before creating a manual charge for the same rent.
5. Use payment dates when reconciling cash-basis rent received.

Expected result

A fully paid charge has no remaining balance; partial and overdue charges retain their outstanding amount.

Common problems

• Missing report income often means only a charge was created.
• A wrong balance may have a payment applied to another charge.
• Manual and scheduled charges can duplicate the same rent.

Product boundaries

LandlordRentals records entries; it does not process tenant payments or reconcile a bank account automatically.