LandlordRentals
Rent

Configure automated payment reminders

Control reminders for unpaid or partially paid charges.

1 min readLast reviewed:

Intended outcome

Enable only the reminders you want and confirm delivery attempts.

Prerequisites

Verify tenant email, lease, and charge records.

Steps

  1. In Account settings, review Automated tenant notifications and save each reminder setting.
  2. In Tenants, review the tenant's Automated payment reminders.
  3. Confirm the email address.
  4. In Automated emails, review generated notifications and delivery attempts.

Expected result

Eligible unpaid or partially paid charges can generate the enabled reminders.

Common problems

  • Check account settings, tenant settings, charge status, and timing when no reminder appears.
  • Review delivery detail when email fails.
  • Record the payment or disable the reminder when it should stop.

Product boundaries

Use delivery history to confirm what was attempted; an email attempt does not prove the message was read.

Related pages

Record a rent payment

Apply money received to the correct charge and confirm its balance.

Record a rental expense

Add a rental cost with its property, dates, category, vendor, amount, and payment state.

On this page

Intended outcomePrerequisitesStepsExpected resultCommon problemsProduct boundaries

Analytics preferences

With your permission, we use Google Analytics and Microsoft Clarity to understand which public pages are useful. Clarity helps us identify usability issues through aggregated behaviour and session recordings. We do not send form contents or query strings. See our Privacy Policy.