LandlordRentals
Rent

Record a rent payment

Apply money received to the correct charge and confirm its balance.

1 min readLast reviewed:

Intended outcome

Record a dated payment against the right lease charge.

Prerequisites

Confirm the amount, payment date, method or reference, tenant, and existing charge.

Steps

  1. Open Charges & payments and find the charge with period, status, lease, or search filters.
  2. Open it and select Record payment, or use the page-level action and choose the charge.
  3. Enter the date, amount, and reference details.
  4. Review the tenant, property, unit, and balance, then save.

Expected result

A success message appears and the charge balance and status refresh.

Common problems

  • Verify the amount before saving.
  • Use lease and date details when similar charges exist.
  • Expand the period or clear filters if a charge is missing.

Product boundaries

Recording a payment documents money received elsewhere; it does not initiate or reverse a bank transaction.

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