Rent
Record a rent payment
Apply money received to the correct charge and confirm its balance.
1 min readLast reviewed:
Intended outcome
Record a dated payment against the right lease charge.
Prerequisites
Confirm the amount, payment date, method or reference, tenant, and existing charge.
Steps
- Open Charges & payments and find the charge with period, status, lease, or search filters.
- Open it and select Record payment, or use the page-level action and choose the charge.
- Enter the date, amount, and reference details.
- Review the tenant, property, unit, and balance, then save.
Expected result
A success message appears and the charge balance and status refresh.
Common problems
- Verify the amount before saving.
- Use lease and date details when similar charges exist.
- Expand the period or clear filters if a charge is missing.
Product boundaries
Recording a payment documents money received elsewhere; it does not initiate or reverse a bank transaction.
